Privacy Policy

Effective Date: January 1st 2026

Privacy Policy

Welcome to BestFindStores. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.bestfindstores.com, create an account, make a purchase, sell products, or otherwise use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you register, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Date of birth (where required)
• Account login credentials
• Business information (for sellers)
• Government-issued identification or verification documents (where required for seller verification)

Payment Information

Payments are processed through secure third-party payment providers.

BestFindStores does not store your complete debit or credit card details. We may receive limited payment information, such as:

• Payment status
• Transaction reference
• Payment method
• Billing details required to complete your order

Technical Information

When you use our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referral website
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Process and deliver orders.
• Verify seller accounts.
• Process payments.
• Respond to customer enquiries.
• Provide customer support.
• Improve our website and services.
• Detect fraud and enhance security.
• Send order updates and service notifications.
• Comply with legal and regulatory obligations.
• Send promotional communications where you have agreed to receive them.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Remember your preferences.
• Keep you signed in.
• Improve website performance.
• Measure website traffic.
• Personalize your shopping experience.

Most web browsers allow you to manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

4. How We Share Your Information

We may share your information with:

• Independent sellers to fulfil your orders.
• Payment service providers.
• Delivery and logistics partners.
• Identity verification providers.
• Customer support providers.
• Professional advisers, auditors, or legal representatives where necessary.
• Government authorities or regulators where required by law.

We do not sell your personal information to third parties.

5. Seller Information

If you register as a seller, we may collect additional information to verify your identity, process payments, comply with legal obligations, and maintain marketplace integrity.

Seller information may be displayed publicly where necessary, including your business name, store name, product listings, ratings, and reviews.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.
• Process transactions.
• Resolve disputes.
• Prevent fraud.
• Meet legal, accounting, and regulatory requirements.

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on your consent.
• Request a copy of your personal information where applicable.

To exercise these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to promotional emails or messages, you may opt out at any time by:

• Clicking the unsubscribe link in our emails.
• Updating your account preferences.
• Contacting our support team.

Service-related communications, such as order confirmations and security notifications, may still be sent.

10. Children's Privacy

BestFindStores is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage users to review their privacy policies before providing personal information.

12. International Data Transfers

Your information may be processed or stored in locations outside your country where our service providers operate. Where applicable, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with a revised effective date. Your continued use of BestFindStores after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our handling of your personal information, please contact us:

BestFindStores

Website: www.bestfindstores.com

Email: support@bestfindstores.com

Phone: +234 907 329 9503

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable laws.